Shipping and Tracking API Degradation

Resolved

This incident has been resolved.
Posted Aug 04, 2025 - 10:36 AEST

Update

We are continuing to monitor for any further issues.
Posted Aug 04, 2025 - 10:32 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 04, 2025 - 10:32 AEST

Update

We are continuing to investigate this issue.
Posted Aug 04, 2025 - 09:04 AEST

Update

We are continuing to investigate this issue.
Posted Aug 04, 2025 - 08:39 AEST

Update

We are continuing to investigate this issue.
Posted Aug 04, 2025 - 08:03 AEST

Investigating

We are currently experiencing technical issues that are intermittently impacting some of our services including lodgement, pricing and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.
Posted Aug 04, 2025 - 07:32 AEST
This incident affected: Shipping & Tracking APIs (Tracking, Pricing, Label Printing, Lodgement, Pickup Booking, On Demand and Courier Services), Mypost Business (Payment), and Parcel Send.