All Systems Operational

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Our platform is continuously monitored for outages, slowdowns or other issues. Here you'll find real-time information on the current state of our APIs, as well as information about upcoming scheduled maintenance and incidents.

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Label Print Service API (LPS) ? Operational
Locations API ? Operational
Shipping & Tracking APIs Operational
90 days ago
99.91 % uptime
Today
Tracking Operational
Pricing Operational
Label Printing Operational
Lodgement Operational
Pickup Booking Operational
Developer Test Bed Operational
On Demand and Courier Services ? Operational
90 days ago
99.91 % uptime
Today
Parcel Send ? Operational
90 days ago
99.93 % uptime
Today
Developer Centre ? Operational
90 days ago
100.0 % uptime
Today
Bill Management Services ? Operational
Workforce Verification ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 17, 2022

No incidents reported today.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022
Resolved - This incident has been resolved.
Jan 11, 18:33 AEDT
Update - We are continuing to monitor for any further issues.
Jan 11, 17:02 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 11, 16:51 AEDT
Identified - The issue has been identified and a fix is being implemented.
Jan 11, 12:06 AEDT
Jan 10, 2022
Resolved - StarTrack pickup booking services experienced a technical issue from 2pm AEDT, with impact including bookings via Parcel Send and API Integration. Our teams have identified the cause and issue was resolved by 5:19pm AEDT.

Permanent bookings were not impacted by this issue.
Jan 10, 14:00 AEDT
Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.

Jan 3, 2022

No incidents reported.