All Systems Operational

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Our platform is continuously monitored for outages, slowdowns or other issues. Here you'll find real-time information on the current state of our APIs, as well as information about upcoming scheduled maintenance and incidents.

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Label Print Service API (LPS) ? Operational
Locations API ? Operational
Shipping & Tracking APIs Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
Pricing Operational
Label Printing Operational
Lodgement Operational
Developer Test Bed Operational
On Demand and Courier Services ? Operational
90 days ago
100.0 % uptime
Today
Bill Management Services ? Operational
Parcel Send ? Operational
90 days ago
99.94 % uptime
Today
Developer Centre ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 3, 2021

No incidents reported today.

Aug 2, 2021
Completed - The scheduled maintenance has been completed.
Aug 2, 09:40 AEST
Scheduled - As part of our peak preparation activities and our ongoing service commitment to you, we will be making some updates to our Shipping and Tracking API’s on

- 1st August 12am to 1am AEST and
- 2nd August 12am to 1am AEST

During these windows you will be unable to access our APIs for up to 60 minutes.
We sincerely apologise for any inconvenience.
Jul 22, 12:46 AEST
Completed - The scheduled maintenance has been completed.
Aug 2, 09:39 AEST
Scheduled - As part of our peak preparation activities and our ongoing service commitment to you, we will be making some updates to our Shipping and Tracking API’s on

- 1st August 12am to 1am AEST and
- 2nd August 12am to 1am AEST

During these windows you will be unable to access our APIs for up to 60 minutes.
We sincerely apologise for any inconvenience.
Jul 22, 12:44 AEST
Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Resolved - This incident has been resolved.
Jul 28, 12:43 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 12:30 AEST
Investigating - We are currently experiencing technical issues that is impacting the ability of some users to log into Parcel Send. Our teams are working hard to resolve this issue as quickly as possible. We sincerely apologise for any inconvenience caused.
Jul 28, 12:15 AEST
Jul 27, 2021

No incidents reported.

Jul 26, 2021
Resolved - This incident has been resolved.
Jul 26, 12:33 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 12:21 AEST
Investigating - We are currently experiencing technical issues that is impacting the ability of some users to log into Parcel Send. Our teams are working hard to resolve this issue as quickly as possible. We sincerely apologise for any inconvenience caused.
Jul 26, 11:56 AEST
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
Completed - Due to the current high volumes across the Australia Post delivery network, the Tracking APIs planned outage for this weekend will be rescheduled to a later date. Details to be confirmed.
Jul 23, 16:39 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 14:43 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 14:26 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 14:25 AEST
Scheduled - Due to routine maintenance the Shipping & Tracking APIs will not be available between Saturday Jul 24 10:00pm AEST to Sunday Jul 25 05:00am AEST
Australia Post apologise for any inconvenience.
Jul 24, 22:00 AEST
Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.