API Degradation - 9th August, 2021

Incident Report for Australia Post API Developer Centre

Resolved

This incident has been resolved.

Posted Aug 09, 2021 - 19:00 AEST

Monitoring

A fix has been implemented and we are monitoring the results. API and Parcel Send have been operational since 17:35PM AEST.

Posted Aug 09, 2021 - 18:25 AEST

Investigating

We are currently investigating this issue.

Posted Aug 09, 2021 - 17:13 AEST

Identified

The issue has been identify and fix is in progress

Posted Aug 09, 2021 - 16:17 AEST

Update

We are continuing to investigate the issue.

Posted Aug 09, 2021 - 15:37 AEST

Investigating

We are currently investigating this issue.

Posted Aug 09, 2021 - 15:33 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 09, 2021 - 15:25 AEST

Update

We are continuing to investigate this issue.

Posted Aug 09, 2021 - 14:43 AEST

Investigating

We are currently experiencing technical issues that are intermittently impacting some of our services including parcel tracking and lodgement, and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

Posted Aug 09, 2021 - 14:18 AEST

This incident affected: Shipping & Tracking APIs (Tracking, Pricing, Label Printing, Lodgement) and Parcel Send.