API Degradation - 11th July, 2025

Resolved

This incident has been resolved.
Posted Jul 11, 2025 - 16:18 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 11, 2025 - 16:12 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 11, 2025 - 16:11 AEST

Investigating

We are currently experiencing technical issues with international shipment creation. We are working to resolve this problem and apologise for any inconvenience.
Posted Jul 11, 2025 - 15:34 AEST
This incident affected: Shipping & Tracking APIs (Tracking, Pricing, Label Printing, Lodgement) and Parcel Send.