API Degradation - 13th August, 2021

Incident Report for Australia Post API Developer Centre

Resolved

This incident has been resolved.

Posted Aug 13, 2021 - 17:03 AEST

Update

We are continuing to monitor for any further issues.

Posted Aug 13, 2021 - 16:03 AEST

Update

We are continuing to monitor impacted applications for any further issues.

Posted Aug 13, 2021 - 14:19 AEST

Update

We are continuing to monitor for any further issues.

Posted Aug 13, 2021 - 13:53 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 13, 2021 - 13:37 AEST

Update

We are continuing to work on a fix for this issue.

Posted Aug 13, 2021 - 13:37 AEST

Update

We are continuing to work on a fix for this issue.

Posted Aug 13, 2021 - 12:26 AEST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 13, 2021 - 12:08 AEST

Investigating

We are currently experiencing technical issues that are intermittently impacting some of our services including parcel tracking and lodgement, Parcel Send, MyPost Business and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.

Posted Aug 13, 2021 - 11:57 AEST

This incident affected: Shipping & Tracking APIs (Tracking, Pricing, Label Printing, Lodgement) and Parcel Send.