API Degradation - 23rd Jan, 2023

Resolved

This incident has been resolved.
Posted Jan 23, 2023 - 16:10 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 23, 2023 - 14:49 AEDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 23, 2023 - 14:33 AEDT

Investigating

We are currently experiencing technical issues that are intermittently impacting some of our services including parcel tracking and lodgement, and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.
Posted Jan 23, 2023 - 11:52 AEDT
This incident affected: Shipping & Tracking APIs (Tracking, Pricing, Label Printing, Lodgement) and Parcel Send.